T flyhelpdesk / Help center / Integration setup
MailChimp

Set up Mailchimp

2 min

See a contact’s Mailchimp audience status, rating and tags on the ticket.

Step 1 / 4
Developer portal Create a new app Name flyhelpdesk Create API key
1

Create a Mailchimp API key

In Mailchimp → Account → Extras → API keys, create a key (it ends in a data centre, e.g. -us21).

Mailchimp API
Connect integration Secret key Save
2

Paste the key

Open Integrations → Connections → Mailchimp and paste the API key.

Test connection Connected
3

Test the connection

Click Test connection to confirm access.

Ticket #4821 Customer $1,240 · 3 orders
4

See marketing status

The Marketing · Mailchimp card shows the contact’s subscription status, rating and tags.

Open the setup screen