T flyhelpdesk / Help center / Integration setup
PayPal

Set up PayPal

3 min

Surface a customer’s recent PayPal transactions on the ticket.

Step 1 / 5
Developer portal Create a new app Name flyhelpdesk Create API key
1

Create a REST app in PayPal

In the PayPal Developer dashboard create an app to get a Client ID and Secret.

PayPal Developer
Client secret sk_live_••••••••4Xq2 Copied
2

Copy the client ID & secret

Copy both credentials from your app’s details.

Connect integration Secret key Save
3

Paste them into flyhelpdesk

Open Integrations → Connections → PayPal, paste the client ID and secret, and pick Live or Sandbox.

Test connection Connected
4

Test the connection

Click Test connection to confirm the credentials mint a token.

Ticket #4821 Customer $1,240 · 3 orders
5

See payments on a ticket

Recent transactions matched to the contact’s email (last 31 days) show in the Customer panel.

Open the setup screen