T flyhelpdesk / Help center / Integration setup
Stripe

Set up Stripe

3 min

Show a customer’s Stripe subscriptions and recent payments in the ticket Customer panel.

Step 1 / 5
Developer portal Create a new app Name flyhelpdesk Create API key
1

Create a restricted key in Stripe

In the Stripe Dashboard open Developers → API keys → Create restricted key. Grant read access to Customers, Subscriptions and Charges.

Stripe API keys
Client secret sk_live_••••••••4Xq2 Copied
2

Copy the secret key

Copy the generated key — it starts with rk_live_ (or sk_live_). This is shown once.

Connect integration Secret key Save
3

Paste it into flyhelpdesk

Open Integrations → Connections → Stripe and paste the key into Secret key.

Test connection Connected
4

Test the connection

Click Test connection. A green result confirms flyhelpdesk can read your Stripe account.

Ticket #4821 Customer $1,240 · 3 orders
5

See billing on a ticket

Open any ticket whose contact email matches a Stripe customer — the Billing · Stripe card appears in the Customer panel.

Open the setup screen