Simple plans that scale with you
Priced per workspace by seats and the features you switch on. Upgrade or downgrade anytime.
Startup
Perfect for Small Businesses with Limited Needs
Growth
Scaling Phase for Startups
Enterprise
The Real Enterprise Work Plan
Every plan includes the essentials
Unlimited tickets, the customer portal, email channel, knowledge base and your own brand — on every tier. Pay only for the advanced capabilities you switch on.
Questions, answered
Yes — every tenant gets its own brand name, colours, logo, domain and portal. Enterprise unlocks full white-label.
The AI Assist and autonomous agent are included on Growth and above. Bring your own OpenAI/Anthropic key or use the built-in heuristic. Hosting companies can also resell it: AI resolutions are counted per end customer and billed through WHMCS.
Inviting past your seats is blocked with a clear prompt to upgrade. Enterprise is unlimited.
flyhelpdesk is a fully-managed cloud (SaaS) product — we host, secure, patch and back it up for you. There is no self-hosted or on-premise install to run.
Data is encrypted in transit and secrets at rest, every workspace is isolated, and we map our controls to SOC 2, GDPR and ISO 27001. Admins can see the live posture in the in-app Compliance dashboard. Attachments are virus-scanned, a person can be erased completely, and the DPA is accepted in the app.
Yes. The WHMCS and Blesta modules turn a workspace into a product in your billing system: it creates, suspends, unsuspends, upgrades and terminates it, and your customers open it from their client area. In WHMCS, agents, tickets, AI resolutions and storage can also be billed through Usage Billing.
In the data region you choose for your workspace. It is served and processed only there, and can be moved to another region later with its history intact.